Learn How to Effectively Remove Bad Reviews From Google
Have you recently noticed some bad reviews of your business on Google? Although you may try to do the best you can by providing excellent customer service and high-quality products, there may still be people who simply are impossible to please. You may be concerned at the way these reviews are making your business look, especially if false accusations are included in these reviews.
If you’re worried that you’ll lose out on business because these bad reviews are noticeable as soon as you perform a search of your business name on Google, it’s important to know how to effectively remove bad reviews from Google. You may think it’s not possible to get rid of these negative reviews, but there are quite a few different ways to reduce and eliminate the negativity.
Reach Out to the Customer Who Left the Negative Feedback
The first thing you should do as a business owner is to reach to a Houston SEO person who had such a bad experience that they felt the need to leave a negative review. Although you may feel angry and upset, you’ll need to respond in a civil and professional manner.
Apologize for the bad experience and offer to make it up to the customer by offering a free product or a discount on certain services. If the customer takes you up on the offer and has a better experience the second time around, he or she may choose to delete that negative review and replace it with something positive.
Flag Spam Reviews
If you’ve noticed quite a few reviews are coming in from random profiles all around the same time, you may have someone who is attempting to bring your business down by running their own personal smear campaign. In that case, it may be possible for you to have the reviews removed. You’ll need to flag any reviews you believe were written out of spite by the same person on numerous accounts or by people who were told to leave a bad review despite never doing business with you.
It may take a bit of time for someone from Google to check out the different reviews you’ve marked as spam. However, there’s a fairly good chance that some of those negative reviews would be removed.
Ask Satisfied Customers to Leave Positive Reviews
Aside from trying to make things better for the customer and flagging any bad reviews that seem to be left out of spite on fake accounts, get in touch with customers who love your business. If you have some repeat clients, ask them to leave reviews on Google. If you get enough people to leave honest positive feedback on Google, the negative stuff will get pushed to the bottom, and most people won’t even pay attention to it.
You can remove bad reviews from Google. Start by trying to get the customer to remove a bad review by apologizing and offering to fix the problem for them. Don’t forget to mark bad reviews as spam. And, get your loyal customers involved. If they love your business enough, they should have no problem providing positive feedback.